Our Guarantee
At PiyorMart, we aim to present products truthfully and resolve genuine quality or fulfillment issues quickly and fairly.
Cancellations & Changes
Order changes or cancellations may only be possible before processing, reservation, or fulfillment begins. Once an order has moved into fulfillment, changes may be limited or may incur additional charges depending on the item and the merchant workflow.
Damages & Defective Items
If an item arrives damaged, incomplete, or materially defective, please contact us promptly with your order details and supporting evidence. We will review the issue and arrange an appropriate remedy, which may include replacement, repair, refund, or store credit.
Returns
Return eligibility depends on product condition, category restrictions, customization status, and applicable local law. Please review product details and support guidance carefully before completing your purchase.